SYLLABUS OF CRP SPL - V

SYLLABUS OF CRP SPL - V

HR Officer Syllabus

• Nature and Functions of HRM

• Personnel policies and procedures

• Principles of HRM

• Human resource Planning

• Recruitment and selection

• Orientation and Socialisation

• Mobility of Personnel and Retirement(transfers, promotion, demotion, seperation)

• Training and Development

• Job analysis, Job design, job evaluation

• Compensation (wages and salary), incentive plans

• Performance and potential appraisal (MBO)

• Employee morale and productivity

• Personnel problems and employee counseling (labour turnover, absenteeism, alcoholic and drug abuse)

• Employee health, safety and welfare

• Trade unionism, collective bargaining, worker’s participation in management, discipline and grievance procedure, motivation (theories), job satisfaction

IT Officer

• Data Base Management System (DBMS)
• Data Communication & Networking
• Operating System & amp; system programming
• Compiler Design
• Software Engineering
• Digital Electronics
• Computer organization & Microprocessor
• Data Structure
• Integrated Circuits
• Programming Language C, C++ and OOPS

Marketing Officer

• Concept, Nature, Scope and Importance of Marketing
• Meaning, Functions and Importance of Marketing Management
• Marketing Process & Marketing Planning
• Marketing Research
• Marketing Segmentation
• Consumer/Buyer Behavior & Motivation
• Product Planning and Development
• Branding, Packaging, Labeling, Standardization & Grading
• Pricing Decision
• Sales Promotion & Personal Selling
• Rural Marketing
• Bank Marketing
• Insurance Marketing
• International Marketing
• Social Responsibility & Marketing Ethics
• Consumer Protection in India
• Marketing of Services

Law Officer

• RBI's Constitution and Objectives
• Banking Regulation Act, 1949
• Reserve Bank of India Act, 1934
• Credit Information Bureau (India)
• Banker-Customer Relationship
• Payment and Collection of Cheques and Other Negotiable Instruments
• Documentation
• Different modes of Charging Securities
• Types of Collaterals and their Characteristics
• Foreign Exchange Management Act, 1999
• The Prevention of Money Laundering Act, 2002
• Limitation Act, 1993
• Banker's Books Evidence Act, 1891
• The Recovery of Debts due to Banks and Financial Institutions (DRT) Act, 1993
• Securitisation and Reconstruction of Financial Assets and Enforcement of Security Interest (SARFAESI) Act, 2002
• Central Resistry
• Offences and Penalties
• Miscellaneous Provisions
• Consumer Protection Act, 1986
• The Banking Ombudsman Scheme, 2006
• Procedure for Redressal of Grievance
• Lok Adalats
• Contracts of Guarantee
• Contracts of Bailment
• Contracts of Pledge
• Contracts of Agency
• Meaning and Essentials of a Contract of Sale
• Conditions and Warranties
• Unpaid Seller
• Definition, Meaning and Nature of Partnership
• Relations of Partners to one another
• Relations of Partners to Third Parties
• Minor Admitted to the benefits of Partnership
• Dissolution of a Firm
• Effects of Non-Registration
• Definition and Features of Company
• Types of Companies
• Memorandum of Association and Articles of Association
• Doctrines of Ultra/Constructive Notice/Indoor Management
• Prospectus
• Transfer of Property Act, 1882
• The Right to Information Act, 2005
• Right to Information and Obligation of Public Authorities
• Information Technology Act, 2000