Q.1-10. Read the following passage carefully and
answer the questions given below it certain words are given in bold to
help you locate them while answering some of the questions.
Most people believe that the
potential for our country to succeed is huge. They are disappointed at the
inability to convert the natural advantages we possess into tangible benefits.
The recent success of our Info tech industry globally has reinforced the belief
that when we put our mind to it we can and do succeed. Now, the expectation is
that this success will be replicated in other areas.
There is no doubt that India’s
further will be driven by the intellectual capital of its people. Even though
many of the billion Indian people are and will continue for the foreseeable
further to live in a third world setting, there are many Indians with the
skill, ability and aspiration to prosper and flourish in a first world
environment. It is, therefore, likely that India will, at the same time, belong
to both the first and third worlds.
That first – world environment
will be powered increasingly by knowledgeable workers and brain ware India
clearly has the numbers. It needs to invest in training and skill-building and
also encourage entrepreneurship and risk-taking.
I have no magic recipe to
convert India’s people power into a competitive advantage on global basis.
Also, I am now where near qualified to address macro issues like universal
education and school curricula. Therefore, I have to shrink the issue into a
familiar framework of ‘growing our people.’
It is imperative that Indian
business pay more than lip service to the empowerment of their employees. We
have to break the ‘do-as- you are told’ mentality which inhibits creativity and
promotes the culture of servitude long after our ‘foreign masters’ are gone.
Together with empowerment, there has to be a culture of personal accountability
so that every one realizes the necessity of valuing commitment.
In all areas of activity,
seniority and hierarchies (if any) must be based purely on merit, Seniority, like respect, must be earned
and not ‘termed,’ i.e., based on the length of service.
Future organizations will be
based on communities and interaction between individuals and teams both within
and outside the organization. The work environment both with respect to
physical space as well as culture, must be barrier less/ boundless, allowing
the impromptu and regular and regular interaction across workgroups.
Organization must be as
transparent as possible with their employees. Both good and bad news must be
shared. Often organizations and their leadership wrongly believe that the
employees aren’t interested in certain information or, more arrogantly, decide
that information is best withheld as it is beyond the comprehension of their
employees.
Knowledge sharing must be
pushed at all levels through a carrot-and-stick approach. Those who
continuously hoard knowledge must be weeded out. Everyone must come to work
thinking that they will learn and add to their skills.
Performance management must be
institutionalized to give everyone a clear understanding of organizational
goals, team goals, the individual’s role or goals within a team, rewards which
follow from meeting goals, and career opportunities in the organization.
Encourage a sense of commitment
to the community among your employees. Apart from making them feel good about
themselves it also affords opportunities for them to work as teams in a non-work
environment.
Above all, make work fun. If
people, however talented, show up at work because it is a job, then they are
unlikely to realize their full potential.
The above is not an exhaustive
list for each organization to get the best out of its people. But if each
organization addresses some of these issues then people will grow individually
and collectively. Thus is bound to have a beneficial effect on harnessing and
driving their intellectual capital.
Q.1. Which of the following is the best way for
organizations to be transparent?
(1) Share
both good and bad news.
(2) Share
only that information which employees can understand.
(3) Share
only good news and withhold bad news.
(4) Only
relevant information should be shared.
(5) None
of these
Q.2. The author attributes success of India in
InfoTech industry to -
(1) Do-as- you are told mentality. (2) Lazy and intolerant
attitude of Indians.
(3)
Growing global economy. (4)
Realizing the latent intellectual capital
(5)
None of these
Q.3. Which of the following can be inferred from
the given passage?
(A) The seniority must reflect the expertise.
(B) The earning of seniority should be related to the length of
services.
(C) Merit should decide seniority.
(1) Only A and C (2) Only A and B (3) Only B and C (4) All
A,B and C (5) Only C
Q.4. Which of the following provides good
learning opportunities?
(1) High level of tolerance for
failure.
(2) Repeating the mistakes till
learning takes place.
(3) Overlooking the mistakes of the
employees.
(4) Making efforts not to do the same
mistake again.
(5) None of these
Q.5. How does sense of commitment to community
among employees help people?
(1) It
develops competition felling in them.
(2) People
learn risk – taking even in non-working situation.
(3) It
encourages accountability in them.
(4) People
start perceiving opportunities for them to work as teams in non-work situation
also.
(5) None
of these
Q.6. What does the word impromptu communicate
in the passage ?
(1) The
communication should be unprovoked.
(2) Employees
interaction should be spontaneous and natural.
(3) The
work groups should be prompted to talk less, work more.
(4) Work
groups and teams should interact only if it is necessary
(5) None
of these
Q.7. What is the expectation of the author from
the Indians?
(1) They
will realize their potential in areas other than Information Technology.
(2) Despite
being slow they will think fast.
(3) They
will stop working and if they are forced to like do as you are told.
(4) Indian
will turn natural disadvantage to advantage
(5) None
of these
Q.8. Which of the following is not true
in context of the passage?
(1) India
has huge potential to succeed.
(2)
To empower its employees Indian business
pay more for the services of the employees.
(3) The
seniority should be based on age.
(4) India
should encourage the risk taking behaviour.
(5)
Business bodies of future will have more
knowledge able workers.
Q.9. Which of the following can be taken as an
objective of the carrot and stick method?
(1) The
accountability of the employees will improve.
(2) The
confidential information will remain as guarded secret.
(3) There
will be an improvement in the earning of employees.
(4) The
free flow of knowledge and information will improve.
(5) It
will increase the quality of employees' output.
Q.10. Which of the following can replace the word replicated
in the given passage?
(1)
transferred (2) copy (3) duplicate (4) repeated (5)
applied
ANSWERS
Q.1.(1) The answer is clearly given in the 9th paragraph first line.
Q.2.(5) Author
wants us to concentrate on our work and then only we will be succeed (as
in the case of InfoTech industry)
Q.3.(5)
Q.4.(4)
Q.5.(4) The answer is given in the 12th paragraph.
Q.6.(2) impromptu means done without
preparation or panning so here it means Employees in traction should be
spontaneous and natural.
Q.7.(5) Because in the first paragraph the author
has said Indian can change natural advantages in to tangible benefits.
Q.8.(3) It is given in the 6th paragraph that according to author seniority
should be based on merit.
So sentence (3) is
not true.
Q.9.(5) Carrot and stick is an idiom that refers to
a policy of offering a combination of rewards and punishment to induce
behaviour.
Q.10.(4) Repeated
For other option:
Duplicate is also
synonym but cannot be used according to context.
And copy is eliminated because third form of
word is required.
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